Shipping Information

What's the cost of shipping?

We only ship to addresses in Australia.
We offer Flat Rate Shipping via Australia Post on orders shipped within Australia up to 5Kg.
Orders over $100 will receive free shipping

How long will it take to arrive?

Australia Post Guide:-
Within Tasmania. 2-4 days.
Interstate:- 3-6 days.
As Tasmania is an Island State mail is reliant on road, air and/or sea transport.

Morgana Soaps cannot be held responsible for late or failed delivery of parcels outside of our control.

When will you ship my order?

Orders will typically be posted within 3 days.
Morgana Soaps mail out parcels on Mondays, Wednesdays & Fridays.

Where do you ship?

We ship to all States & Territories of Australia

Due to Regulation differences and high shipping costs we do not ship to other countries

Payment Information

GST

Morgana Soaps is a Registered GST Business and this is reflected in all our product costs.

When will I be charged?

Your account will be charged within 24 hours of completing checkout.

Order Management

How can I check my order status?

In the top right corner of our website, click the person icon then "Sign In" or "Register", then enter your email to receive a login link. Once logged in, navigate to the "Orders" or "Order History" section to view your order details. If you have any issues, please contact our customer support team with your order number for assistance.

How do I track an order?

After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking "Order History" in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.